Refund policy
ย ๐๐๐ญ๐ฎ๐ซ๐ง๐ฌIf something arrives wrong, damaged, or missing โ Iโll make it right.
You must email within 3 days of delivery so I can help. After that window closes, so does our ability to fix it.
Weโve got a full returns policy listed in the group for all the fine print!
ย ๐๐ก๐ข๐ฉ๐ฉ๐ข๐ง๐ Please double-check your shipping address at checkout โ we canโt be responsible for orders that go missing due to incorrect info entered during purchase. If your order is returned to us, weโll reach out to confirm the correct address and send a reshipping invoice before sending it back out.
ย If your tracking says โdeliveredโ but your package is missing, check with neighbors or your local post office โ 9 times out of 10, itโs nearby! While Star T canโt be held liable for lost or stolen items, weโll absolutely help you walk through the USPS claims process if needed.
ย ๐๐๐ช ๐๐๐๐๐๐: ๐๐ก๐๐ซ๐ ๐๐๐๐๐ค๐ฌUnfortunately, we've had to add this new policy due to a recent situation. If a fraudulent chargeback is opened and not withdrawn, all future orders will be canceled and youโll be removed from the group.
ย Please note: Only the customer can withdraw a chargeback โ I have no way to cancel or reverse it for you, even if the issue is resolved.